Effective date: May 01, 2024
Twenty-One Medical (“us”, “we”, or “our”) operates the https://www.twentyonemedical.com/ website (hereinafter referred to as the “Service”).
This page explains what we do with your information when you use our service. It covers what data we collect, how we use it, and what control you have over it. By using our service, you agree to these terms. These terms apply here just like they do in our Terms and Conditions, which you can find at https://www.twentyonemedical.com/
Service is the https://www.twentyonemedical.com/ website operated by Twenty-One Medical.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
This information is gathered automatically whenever you use our service. It can be about things you do on the service (like how long you spend on a certain page) or details about the service itself.
Cookies are small files stored on your device (computer or mobile device).
We are in Charge (Data Controller): This policy refers to us as the Data Controller. This means we decide why and how your personal information is used.
Helping Hands (Data Processors): Sometimes, we might use other companies (Data Processors or Service Providers) to help us manage your data. We carefully choose these partners to make sure they follow our data privacy standards.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
We gather different types of information to offer and improve our service for you.
When you use our service, we might ask for specific details that can be used to identify you (like your contact information). This is called Personal Data. Here are some examples of what we might collect but not limited to:
We may use your contact information to send you updates about our service, promotions, and other news you might find interesting. You can always choose to stop receiving these messages by following the unsubscribe link at the bottom of our emails or using the instructions provided within them. Your consent and contact will not be shared with any third party.
Usage Data
In addition to personal information, we may also collect details about how you use our service. This includes things like your device’s internet address (IP address), the type and version of web browser you’re using, the specific pages you visit on our service, the date and time of your visit, how long you spend on certain pages, unique identifiers for your device, and other data that helps us diagnose any technical issues.
We use cookies and similar tools to track activity on our service and store some information. Cookies are small data files that may contain an anonymous unique identifier. Websites send them to your browser, where they’re stored on your device. We also use other tracking technologies, like beacons, tags, and scripts to collect information and improve our service.
You can set your browser to block all cookies or tell you when one is being sent. However, some parts of our service might not work correctly if you block cookies.
Examples of Cookies we use:
Session Cookies: We use Session Cookies to operate our Service.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.
Use of Data
Twenty-One Medical uses the collected data for various purposes:
We may also use your contact information to send you updates about our products, services, and events that are similar to what you’ve already bought from us or inquired about. We won’t do this if you’ve chosen not to receive such information.
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
The legal reason we can collect and use your information (as described in this policy) depends on the specific data we collect and why we collect it. The European Economic Area (EEA) has strict privacy laws (GDPR) that we follow.
Twenty-One Medical may process your Personal Data because:
We will only keep your personal information for as long as necessary to fulfill the purposes described in this privacy policy. This includes complying with legal requirements, resolving disputes, and enforcing our agreements.
In some cases, we may also keep some of your usage data for a shorter period of time for internal analysis purposes. However, we will only do this if it helps improve the security or functionality of our service, or if we are legally obligated to retain the data for longer.
Your information, including personal data, may be transferred and stored on computers located outside of your country or region. These locations may have data protection laws that differ from your own, potentially with less stringent regulations.
For example, if you’re located outside the United States but choose to use our service, your data will be transferred to the United States for processing and storage. This means that by using our service, you consent to this international transfer of your data.
It’s important to be aware of the data protection laws in your country and how they compare to the laws in the countries where your data is stored.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We understand that data security is important to you. We will take all reasonable steps to make sure your information is treated securely and in accordance with this Privacy Policy. This includes making sure there are appropriate security measures in place whenever we transfer your data outside of your country.
We won’t transfer your personal information to any organization or country unless we’re confident they have adequate controls to protect your data security.
Twenty-One Medical may disclose your Personal Data in the good faith belief that such action is necessary to:
To protect against legal liability
We take data security seriously and use industry-standard safeguards to protect your personal information. However, it’s important to remember that no online transmission or electronic storage method is 100% secure. While we strive to keep your data safe, we can’t guarantee its absolute security.
Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you’re located in Europe (EEA), you have special rights under GDPR law regarding your personal data. Here at Twenty-One Medical, we want to empower you to control your information. You can:
If you want to exercise any of these rights, please contact us directly.
In certain circumstances, you have the following data protection rights:
Please note that we may ask you to verify your identity before responding to such requests.
In Europe (EEA), you also have the right to complain to your local data protection authority if you’re unhappy with how we collect and use your personal information. For more details, contact your local data protection authority.
We do not share your personal data with any companies or individuals outside our organization. Your information is strictly confidential and will not be disclosed to any external parties for any reason. We are committed to maintaining your privacy and ensuring your data is secure.
Our service might contain links to other websites that we don’t control. If you click on one of these links, you’ll be directed to another website. It’s important to be aware that these other websites will have their own privacy policies, and we recommend that you review them carefully. We are not responsible for the content, privacy practices or security of any linked websites.
Our Service does not address anyone under the age of 18 (“Children”).
We don’t knowingly collect personal information from anyone under 18. If you’re a parent or guardian and you find out your child has given us their personal information, please let us know. If we discover we’ve unintentionally collected personal data from a child, we will remove it from our systems.
We may occasionally update our privacy policy. We will notify you in a few ways:
We recommend you review our privacy policy regularly to stay informed about any changes. Any changes to the policy take effect when they are posted on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: connect@twentyonemedical.com
